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Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

FAQs about Museum of Contemporary Art Chicago

1. What is the Museum of Contemporary Art Chicago, and what can I expect to see there?

The Museum of Contemporary Art Chicago is a leading venue dedicated to showcasing new and unexpected contemporary art and culture. Visitors can experience dynamic exhibitions, engaging performances, and diverse programs featuring cutting-edge works from emerging and established artists, alongside special collections such as the significant D. Daskalopoulos Collection Gift.

2. How do I purchase tickets for the Museum of Contemporary Art Chicago?

Tickets for the Museum of Contemporary Art Chicago are available for purchase online. To ensure availability for your preferred date and time, it is advisable to book tickets in advance.

3. Are there any discounts or promotions available for Museum of Contemporary Art Chicago tickets?

Discounted ticket options are offered for seniors, students, and local residents, as well as occasional special promotions. Detailed information on available discounts can be found through authorized ticket vendors.

4. Can I book group tickets for the Museum of Contemporary Art Chicago?

Yes, group ticket bookings are accepted and may provide discounted rates for larger parties. It is recommended to arrange group tickets ahead of your visit to accommodate your group needs.

5. What are the hours of operation for the Museum of Contemporary Art Chicago?

The museum is open Tuesday from 10 am to 9 pm, and Wednesday through Sunday from 10 am to 5 pm. The museum remains closed on Mondays and major holidays such as New Year’s Day, Thanksgiving Day, and Christmas Day.

6. Are there any guided tours available at the Museum of Contemporary Art Chicago?

Guided tours are available and offer visitors an in-depth exploration of exhibitions, including free tours like “Tour Paul Pfeiffer” held weekly. These tours provide valuable context and insights into the art on display.

7. Is parking available near the Museum of Contemporary Art Chicago?

Parking options include nearby parking garages and street parking in the surrounding area. Public transportation is also a convenient alternative for reaching the museum’s central location.

8. Are there dining options or amenities within the Museum of Contemporary Art Chicago?

The museum features dining options such as the on-site Marisol Restaurant, amenities like the MCA Store for unique art-related items, and standard visitor services to enhance your experience.

9. Is this the venue’s official website?

No. This website offers official tickets to the Museum of Contemporary Art Chicago but is not the venue’s official website.

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